Privacy Policy

Last Updated: sept, 2024

At Automática y Computación Industrial, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website, services, and mobile applications.

1. Information We Collect

We may collect the following types of information when you use our services:

• Contact Information: such as your name, email address, phone number, etc.
• Account Data: information related to your use of the system, such as inspection records, photos, and reports generated.
• Browsing Data: such as IP address, browser type, and pages visited on our site.
• Location Data: when accessing features requiring location information, such as inspection visits (with your explicit permission).

2. How We Use Your Information

We use your information for:

• Providing and improving our services.
• Managing your account and processing payments.
• Communicating with you about updates, changes to services, and promotions (with your consent).
• Improving website performance through analytics.

The information is used for purposes directly related to the service, and all purposes require the explicit consent of the user.

3. Data Protection

We take steps to ensure that your personal information is secure. We use security technologies like encryption to protect your data, and store it on secure servers. Access to your personal information is limited to employees and partners who need it to perform their tasks.

Type of encryption: HTTPS (TLS/SSL) for in-transit data flow. Amazon S3 Server-Side Encryption (SSE) for data at rest on enterprise plans or additional contracting.

4. User Rights

You have the right to:

• Access and correct your personal information.
• Request deletion of your personal data.
• Withdraw consent for marketing communications at any time.
• Request information about how we use your data.

To exercise these rights, please contact us at privacy@acigadgets.com.

5. Cookies

In general, we do not use cookies. However, during the authentication flow and the registration of credentials in Google accounts, cookies may be used by the browser or Google APIs to facilitate user login and enhance security, such as in session management or protection against CSRF attacks. You can manage your cookie preferences in your browser settings.

6. Sharing Information

We do not share your personal information with third parties, except:

• With service providers who help us operate our website or process transactions (e.g., payment processors).
• When required by law or to protect our legal rights.

7. Account Verification and Consent

When you sign up for our services, we will send you a verification email to confirm your account. By clicking the confirmation link in that email, you consent to the processing of your personal data in accordance with this Privacy Policy. If you do not confirm your account, your data will be deleted from our system.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated to you via email or through our website.

9. Contact Us

If you have any questions about this policy or how we handle your information, please contact us at:

privacy@acigadgets.com